How and when your order ships, and our policy on returns.
Orders placed before 1pm CT, Monday through Friday, are processed within 24 hours. Orders placed on weekends or holidays ship the next business day.
Standard ground shipping is $15 flat. Expedited shipping options are available at checkout.
We ship to most international destinations. Rates are calculated at checkout. Customers are responsible for any local duties, taxes, or import requirements.
A tracking number is emailed when your order ships. Please allow 24 hours for tracking to populate with the carrier.
All shipments use plain outer packaging with no product references.
Due to the nature of laboratory products, returns are accepted only for items damaged in transit or shipped in error. Notify us within 7 days of delivery to initiate a replacement.
Please contact support@covenantpeps.com with your order number and photos of any damage so we can resolve it quickly.